Aim of the Artiana Guarantee
All artworks offered for sale by Artiana are authentic to the best of Artiana's knowledge.
Scope of the Artiana Guarantee
Artiana provides the following assurance to buyers on Artiana on behalf of the seller who may be a collector, dealer, retailer or gallery that each piece of art which we offer for sale on the site is a genuine work of the artist listed.
Artiana guarantees the authenticity of the artwork for a period of six months from the auction closing date. Authenticity in relation to artworks shall mean compliance of the artwork with the description provided on the web site, particularly with reference to the name of the artist, title (if any) of the artwork itself, date, the school of art (if mentioned), dimensions, medium etc.
In the unlikely event that within six months from the close of an auction, it is proved by the buyer to the reasonable satisfaction of Artiana that the item was not authentic and if, in Artiana's opinion, this would have significantly impacted the price a buyer would have been willing to pay for the item, Artiana shall be entitled to rescind the sale and the seller will be liable to refund to the buyer the price paid for the item, once the buyer returns the item to Artiana it shall be handed over to the seller by Artiana.
All such claims will be handled on a case-by-case basis, and in the case of an authenticity claim in relation to artwork will require that examinable proof, which clearly demonstrates that the item is not authentic, is provided by an established and acknowledged authority. The decision of Artiana in respect of such claims shall be final and binding.
This guarantee shall be subject to the following conditions:
- The claim is made by the buyer as registered with Artiana (the benefit of the claim is not assignable to any subsequent owners or others who may acquire or have an interest in any of the items).
- The Property is returned in the same condition that it was in at the time of delivery of the item to the buyer.
- The Property was indisputably purchased through Artiana.
Artiana retains the right to consult with, at the expense of the buyer, two recognised experts in the field, (such experts being mutually acceptable to Artiana and the buyer), to examine the item under question before deciding to rescind the sale and offer the refund under the above guarantee. The opinion of the experts shall not be binding on Artiana.
In the event of the seller's failure to refund the proceeds as stated above, the buyer shall return the item to Artiana and authorise Artiana as its agent to initiate legal proceedings against the seller. Any such steps taken or legal proceedings instituted by Artiana against the seller shall be to the cost of the buyer.